Travel Expense Policy
At Stryv, we aim to ensure transparency and fairness regarding travel expenses. Our Travel Expense Policy outlines how transportation costs are estimated, agreed upon, and reimbursed for tutoring sessions. Please review the details below to understand how this policy applies to you.
1. Upfront Payment for Tutoring Packages
- Clients are required to pay for the tutoring package in full before the start of any sessions.
- This payment covers the direct tutoring fees only and does not include transportation costs.
2. Transportation Reimbursement Estimate
- At the time of package confirmation, the agency will provide the client with an estimate or a cap on expected transportation costs for the tutor’s travel.
- Both the client and the tutor must understand and agree to this transportation reimbursement cap. This cap represents the maximum amount that the client will be responsible for reimbursing, regardless of actual expenses incurred.
3. Post-Tutoring Transportation Reimbursement
- After the completion of the tutoring package, the tutor is required to submit all transportation receipts to the agency within 3 days of the final session.
- The agency will review the receipts and calculate the final reimbursement amount:
- If the actual transportation costs are less than the agreed-upon cap: The client will pay the exact amount shown on the receipts.
- If the actual transportation costs exceed the agreed-upon cap: The client will only be responsible for reimbursing up to the cap amount.
4. Invoicing and Payment
- The agency will issue an invoice to the client for the transportation reimbursement after receiving the tutor’s receipts and calculating the final amount.
- This invoice will be sent within 2 days of receipt submission.
- Payment for the transportation reimbursement is due within 7 days of the client receiving the invoice.
5. Communication and Agreement
- It is essential that both the client and the tutor fully understand and agree to this policy before the tutoring package begins.
- The transportation reimbursement cap should be clearly documented and acknowledged by all parties involved through direct communication with the management team.
6. Flexibility for Exceptional Cases
- In exceptional cases where transportation costs may vary significantly (e.g., unexpected changes in travel distance or mode of transportation), the agency may discuss and agree on an adjusted cap with the client and tutor before the package begins or as soon as the need for adjustment arises.
- Exceptional cases will be clearly communicated to both the client and tutor, with any adjustments documented and agreed upon in writing.
By following this policy, we aim to ensure transparency, fairness, and clarity for both our clients and tutors while maintaining a straightforward and efficient process for handling travel expenses.
Contact Us
If you have any questions or need clarification about our Late Cancellation Policy, please feel free to reach out to our team at by WhatsApp at +1 (917) 727-6837 or by email at [email protected].
